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Terms and Conditions

Fees

Set up fee:
There are no set up fees for any standard listings. Should a set up fee be appropriate for additional services, it will be by prior agreement.

Annual fee:
Fees are payable annually and in advance. An invoice will be raised on request. We can accept payment by credit/debit card, cheque or BACS/Online banking. Please provide your credit/debit card details if using this method of payment. We will continue to invoice you annually until we are given notice in writing (as below). If the fee is not paid the website listing will be removed from www.onmydoorstep.co.uk.

Payment Terms:
Full payment for Bronze, Silver and Gold Listings is required on booking, including extras (extensions etc). A 50% non-refundable down payment for Platinum & Platinum Plus listings (including any extras) is required on booking. Balance is due within 60 days from booking date. Invoice payment terms are by return. Listings will be live for 24 hours for customer evaluation until full payment has been received.

Multiple Areas:
If you would like to show your advert in more than one On My Doorstep area there will be an additional charge per territory per listing, but there will be no additional set up fee.

VAT:
Charges quoted exclude VAT at the current rate.

Changes:
We will make a reasonable number of minor changes to your listing each year free of charge. We aim to make all changes within 2 business days but where possible will do so quicker. If frequent changes or more than one major change is required per year we reserve the right to charge £25 per hour by prior agreement.

Domains:
On My Doorstep accepts no responsibility for the renewal of domains after cancellation of the agreement. If customers wish to retain domains following cancellation they must transfer them to a Registrar of their choosing prior to expiry.

Domain Release Fee:
On My Doorstep reserves the right to charge a release fee for domains used in conjunction with Gold/Platinum/Platinum Plus listings. £25 + vat for .co.uk and .com domains; other domain suffix charges apply, details are available on request.

Web pages:
The html code for web pages is non-transferable and remains the property of On My Doorstep Ltd.

Responsibilities

Notice:
You can withdraw your advert from www.onmydoorstep.co.uk at any time although we will not refund the fee from any outstanding advertising period. Simply give your notice in writing (letter or email) to the location overleaf.

Copyright:
All files/pages/listings/images/text displayed on www.onmydoorstep.co.uk or associated websites which have been provided by On My Doorstep Ltd remain the property of On My Doorstep Ltd and are non-transferable.

Liability:
Please note that the acceptance of any listing is entirely at the discretion of On My Doorstep and we reserve the right to remove your listing at anytime without notice but with full refund of any outstanding fee if applicable. On My Doorstep reserves the right, without any obligation whatsoever, to make improvements to or correct any error or omissions in any part of the directory www.onmydoorstep.co.uk. We also reserve the right to refuse to include specific images or text or audio (speaking text) at our discretion.

On My Doorstep will not accept liability for error or omission of entries or lack of access to your listing for reasons outside our control. Should your listing not be accessible for over 24 hours due to our error your listing renewal date will be extended by the appropriate period.

The telephone number must correspond with the address details provided. Premium Rate numbers cannot be shown.

On My Doorstep does not support or endorse the accuracy or reliability of any information, content or advertisements contained, distributed through, linked, or downloaded from the services and businesses contained on www.onmydoorstep.co.uk. On My Doorstep is not responsible for the accuracy, copyright compliance, legality or decency of material contained in sites listed in our online directory or websites that we provide the client, this remains the responsibility of the listing owner.
We do not endorse the quality of any services, products, information or materials displayed, purchased or obtained as a result of an advertisement or any other information on www.onmydoorstep.co.uk.

OMD Websites

a division of
On My Doorstep Ltd • Nethania House • Figg Lane • Crowborough • East Sussex • TN6 2PD
Company Registration Number: 05596108 • VAT Number: 876427975

a division of
On My Doorstep Ltd • Nethania House
Figg Lane • Crowborough
East Sussex • TN6 2PD

Website Design • Website Creation • Website Hosting • Search Engine Optimisation SEO
East Sussex • Essex • Kent • Hampshire • Norfolk • Suffolk • Surrey • West Sussex

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Website Design • Website Creation • Website Hosting • Search Engine Optimisation SEO
East Sussex • Essex • Kent • Hampshire • Norfolk • Suffolk • Surrey • West Sussex